Migrants vie for Jobs in Australia
Australia is enjoying a burgeoning economy. Yet, along with it comes a chronic skills shortage. Those with skills in computing, accounting and engineering coupled with good English communication skills have become Australia’s fastest growing group of migrants.
Australia’s biggest sources of migrants, because of their historical ties, are Great Britain and New Zealand. But recent figures show an increase in migrants coming from nearby Asia.
Migrants from India and China head the list. The Philippines has become the fifth biggest source of migrants followed by Malaysia and Singapore. The latest figures show that Australia is soaking up
migrants at both ends of the skills spectrum as Canberra competes with other developed countries like the US and Canada for global talent.
Most migrants from Britain, for example, were from higher-skilled jobs such as nurses, building and engineering professionals as well as managers. But a fair number were also blue-collar carpenters, electricians and hairdressers.
Their Asian counterparts meanwhile were mostly computing professionals, followed by sales and service people, accountant and engineers. Doctors and other health-care professionals are also making the move to Australia.
Dear Sir/ Madam:
I am a graduate of Bachelor of Science in Nursing and a 2 year background in Bachelor of Science in Commerce. I am not yet a registered nurse.
I have worked as a Sales Representative in various company, such as Multimed Industries Incorporated, one of the biggest company here in the Philippines that deals with the selling of hospital disposable products. I also worked with Vimigo Medical Distributor as area sales manager also involved in medical and hospital supplies. My experience also include working in the hospital as a volunteer nurse.
I would be very willing to work in any position available aside from my work experience I have mentioned. Because I am a hardworking person, easy to get along with. I am always willing to learn and explore new things .
Thank you and looking forward to hear from your good office the soonest.
I am looking for a good oppurtunity,hence i am forwarding you my updated cv please go through it and revert me back .
you may call me on my mobile – 91-9711796719.
thanking you
with regards
hemant khurana.
Curriculum Vitae of
HEMANT KHURANA
E-mail .1.hemant_khurana@infovisiongroup.com APPLIED @ :……………….
2.good_friend4ever@yahoo.co.uk JOB TITLE :……………….
OBJECTIVE:-
To pursue a challenging career in a leading and progressive organization offering opportunities for utilizing my skills towards the growth of organization, hereby in long run, preparing myself for taking on greater responsibilities within the company.
Educational Qualification : -
• 3 months Diploma in Tally from R.S. Computer, Meerut (U.P.) India.
• 6 months Diploma in Desktop Publishing from APEX Computers, Meerut (U.P.) India.
• Diploma in Computer’s Application from R.S computer, Meerut (U.P.) India.
• Matriculation in Physics , Chemistry , Maths from U.P. Board Meerut (U.P.) India.
• Intermediate Physics , Chemistry , Maths from U.P. Board Meerut (U.P.) India.
• Bachelor in English From C.C.S University,Meerut (U.P.) India.
• Bachelor in Information & Technology From Sikkim Manipal University Karnatka, India.
• Masters in Information Technology from Sikkim Manipal university Karnataka India.
Workshops Conducted:
Counselling, corporate communication, Work ethics, Voice and accent, Socio cultural differences, Customer service, Leadership skills, Team synergy, Managing people, Presentation skills, corporate grooming, Managing conflict, Leadership skills, Personality development, Coaching and feedback.
WORK EXPERIENCE:-
(Overall experience is more than ( SIX) years in [International Tele Sales, Tele Marketing ,Collections, Customer Service, mortgage,time share, & also in Technical support.) for various ( U.K., U.S. & Australian Business organizations in ITES/BPO/KPO industries in India. ).
[ Note: for duration (Y) = One Year,& (l) One Month ]
1. First Organization -:
Name – E3r Info system’s Chandigarh
Type of Org–International B.P.O
Process – Australian (Telemarketing & Sales)
Duration – (Y 12 months)
Job title – Executive.
Responsibilities – Tele Selling of Postpaid Connection for Australian Mobile Service
Provider (OPTUS).
2. Second Organization -:
Name – IRD Information and Technology pvt ltd (Chandigarh)
Type of Org – International B.P.O
Process –American (Customer Service & telesales)
Duration – (Y 12 months)
Job title – Joined as a Senior Executive and was promoted as a Supervisor after 6
month’s.
Responsibilities –
o As a Senior Executive Handled U.S. Sales Process for Telephone Service Provider
o (ATNT & BELL SOUTH) ,
o As a Supervisor Handled U.S. Sales & Customer Service, which was about (U.S. Grants)
o My services also included Escalations , Team Briefing & Call Barging for Quality Purpose.
3. Third Organization –:
Name – Delhi Call Centre (New Delhi)
Type of Org – International B.P.O
Process – Australian & U.S Mortgage ,Customer service and Sales.
Duration – (YY.●●●● 2years 4months)
Job title – Floor Support Supervisor.
Responsibilities –
o As a F.S.S I have handled U.S. & Australian,(Sales,Mortgage Process, Yellow pages& Website support ),My services included (1). Escalations (2). Handling Irid Customers (3). Call Barging to Provide Individuals feedback to the Agents Regarding their Performances.
o (4). Also use to communicate directly with the client for process updates..(5).Understand the client’s requirements & customize the curriculum accordingly (6)..Conduct team huddles, brainstorm & best practice sharing.(7).Conduct interviews for new hire .
4. Fourth Organization -:
Name – Dell International Services ,Chandigarh
Process – Technical support
Job title – Technical support Expert for dell laptops & Desktop ( supervisor ).
Worked since December 2006 till 2007 December.
Responsibilities –
o As a Technical Support Expert I handle a team of cust support executives For-DELL U.S customers ,and we use to take care of –( 1). Hardware Related Queries for Dell Laptop and Desktops.
o 2). Usage support .(3).Trouble shooting, Operating Systems ,Internet& Virus related Issues
o (4)We also we use to trouble shoot dell printers, projectors, & scanners.
5. Fifth Organization -: ( Currently Working With).
Name – Infovision Group (New Delhi India)
Process – American express Platinum GRCC (Sales).
Job title – Team leader
o 1.Lead a team of Voice and Accent/ Corporate & Floor Support Trainers
o 2.As a team lead I set targets for the team.
o 3 .Ensure Target achievement Adhering to Sla.
o 4..conduct regular beiefings for the team to discuss Performance OrganizationalPolicies &Process Updates.
o 5.Ensure strict Adherence to compliance.
o 6..Report the client on a need be basis. Train/Certify Trainers/ Agents
o 7..Lead a team of Voice and Accent/ Corporate & Floor Support Trainers
o 8..Meet clients and ensure the business grows
o 9.Facilitate effective knowledge transfer
o 10..Understand the client’s requirements & schedule training accordingly
o 11.Understand the client’s requirements & customise the curriculum accordingly
o 12.Conduct team huddles, brainstorm & best practice sharing
o 13.Conduct interviews for new hire .
Personal Profile:-
Paste ur Photo
Here.
Name – HEMANT KHURANA
Father’s Name – MR.SHUBHASH KHURANA
Date of Birth – 15-09-1981
Gender – Male
Nationality – Indian
Hobbies – Surfing on internet & Listening music.
Telephone No – 91+9711796719.,9837489828,
Permanent Address – New Delhi India
Current Address – New Delhi India.
EXTRA CURRICULAR ACTIVITIES:-
Participated in various social, sports and cultural activities since primary to college level.
Participated in various district level state level modeling competitions.
Also won as a first runner up in year 2000 in contest (MR OPEN DELHI BEST PHYSIQUE CHAMPIONSHIP) held in new delhi.
PERSONALITY TRAITS:-
Enthusiastic and always open to learning.
Good communication skills with friendly nature.
SKILLS
Building Relationship ,Coaching ,Team building, Flexibility, Work ethic ,Time Management, Problem solving, Decisiveness, Analytical Thinking, Communication.
PREFERRED LOCATION -: Any where in India and Abroad.
I here declare that all the statements made above true complete and correct to
the best of my knowledge and belief.
Date :
Place :
(HEMANT KHURANA)
Team leader, Amex Platinum Team,
InfovisionGroup(13 Basantlok, 2nfloor, VasanthVihar, NewDelhi))Office, no- 011-46010426,46010427,41683959, Mobile-+91-97117916719.
E-mail – Hemant_khurana@infovisiongroup.com
(The secret of life is to fall seven times& get up eight times).
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Good day, hi im rich from phil.I believe that my future is in your hands.My mother @ my two brothers is a australia residence.Im hopping that someday I can also work @ migrate in your country.Im a hard working person,I love to see and work to your place.Hopping that you could help me to find and be with my family.Thanks @ God Bless
Hello!I’m Oscar Gonzales currently looking for a job as a Caregiver anywhere else specially in Europe. I have almost 5yrs experience in the US handling Elderly & Developmentally Disabled clients in a^-8 bed capacity Home care,I’m also a graduate of B.S.Respiratory Therapy here in the Philippines with 6 months experience in a Tertiary hospital.I’m also working part time & On-call as a Reflexologist. Hope to hear from you one of this days. Thank you so much!